We are a limited company registered in England and Wales as Evergreen Innovators LTD at 27 Old Gloucester Street, London WC1N 3AX. Our company number is 12771147 and website address is: https://egitech.co.uk. We are also addressed as EGI or Evergreen Innovators among our customers.
We are registered trader, packer, importer and exporter who hold necessary licensee / declaration authority for fresh produce.
We also worked with international farmers to certify their farm for making it export ready thereby increasing their family income.
Privacy Policy
Your privacy is critically important to us. At Evergreen Innovators, we have a few fundamental principles:
Below is our Privacy Policy, which incorporates and clarifies these principles.
We only collect information about you if we have a reason to do so — for example, to provide our Services, to communicate with you, or to make our Services better.
We collect this information from three sources: if and when you provide information to us, automatically through operating our Services, and from outside sources. Let’s go over the information that we collect.
It’s probably no surprise that we collect information that you provide to us directly. Here are some examples:
We also collect some information automatically:
We may also get information about you from other sources. For example, if you create or log in to our website account through another service (like Google) or if you connect your website or account to a social media service (like Twitter), we’ll receive information from that service (e.g., your username, basic profile information, friends list) via the authorization procedures for that service. As another example, if you use our Online Payments, we’ll receive information relating to your banking account, such as your account number or card number. The information we receive depends on which services you use or authorize and what options are available.
Third-party services may also give us information, like mailing addresses for individuals who are not yet our users (but we hope will be!). We use this information for marketing purposes like postcards, text messages, whatsapp messages and other mailers advertising our Services.
We use information about you for the purposes listed below:
A note here for those in the European Union about our legal grounds for processing information about you under EU data protection laws, which is that our use of your information is based on the grounds that:
(1) The use is necessary in order to fulfill our commitments to you under the applicable terms of service or other agreements with you or is necessary to administer your account — for example, in order to enable access to our website on your device; or
(2) The use is necessary for compliance with a legal obligation; or
(3) The use is necessary in order to protect your vital interests or those of another person; or
(4) We have a legitimate interest in using your information — for example, to provide and update our Services; to improve our Services so that we can offer you an even better user experience; to safeguard our Services; to communicate with you; to measure, gauge, and improve the effectiveness of our advertising; and to understand our user retention and attrition; to monitor and prevent any problems with our Services; and to personalize your experience; or
(5) You have given us your consent — for example before we place certain cookies on your device and access and analyze them later on, as described in our cookie policy.
We share information about you in limited circumstances, and with appropriate safeguards on your privacy. These are spelled out below, as well as in the section called Ads and Analytics Services Provided by Others:
We have a long-standing policy that we do not sell our users’ data. We aren’t a data broker, we don’t sell your personal information to data brokers, and we don’t sell your information to other companies that want to spam you with marketing emails.
We show ads on some of our users’ sites as well as some of our own, and the revenue they generate lets us offer free access to some of our Services so that money doesn’t become an obstacle to having a voice.
Information that you choose to make public is — you guessed it — disclosed publicly.
That means information like your public profile, posts, other content that you make public on your website, and your “Likes” and comments on other websites are all available to others — and we hope they get a lot of views!
For example, the photo that you upload to your public profile, or a default image if you haven’t uploaded one, is your Globally Recognized Avatar, along with other public profile information, displays alongside the comments and “Likes” that you make on other users’ websites while logged in to your WordPress.com account. Your Gravatar and public profile information may also display with your comments, “Likes,” and other interactions on websites that use our service, if the email address associated with your account is the same email address you use on the other website.
Public information may also be indexed by search engines or used by third parties.
Please keep all of this in mind when deciding what you would like to share publicly.
We generally discard information about you when it’s no longer needed for the purposes for which we collect and use it — described in the section above on How and Why We Use Information — and when we’re not legally required to keep it. In all other cases we store and keep data as long as it is legally required. In some cases this is 6 years. At anypoint you can request us a copy of data we hold about you which we can provide it to after verifying your identity and we are obliged legally to do so.
While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so. We monitor our Services for potential vulnerabilities and attacks.
To enhance the security of your account, we encourage you not to share login information or access from public wifi.
You have several choices available when it comes to information about you:
If you are located in certain parts of the world, including countries that fall under the scope of the European General Data Protection Regulation (aka the “GDPR”), you may have certain rights regarding your personal information, like the right to request access to or deletion of your data.
If you are located in a country that falls under the scope of the GDPR, data protection laws give you certain rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:
You also have the right to make a complaint to a government supervisory authority.
You can usually access, correct, or delete your personal data using your account settings and tools that we offer, but if you aren’t able to or you’d like to contact us about one of the other rights, please visit the contact us section and send a message. Please do not text via mobile as we may not processs it.
When you contact us about one of your rights under this section, we’ll need to verify that you are the right person before we disclose or delete anything. For example, if you are a user, we will need you to contact us from the email address associated with your account. You can also designate an authorized agent to make a request on your behalf by giving us written authorization. We may still require you to verify your identity with us.
If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned in the above, please contact us through our webform. These are the fastest ways to get a response to your inquiry.
Because our Services are offered worldwide, the information about you that we process when you use the Services in the EU may be used, stored, and/or accessed by individuals operating outside the European Economic Area (EEA) who work for us, other members of our group of companies, or third-party data processors. This is required for the purposes listed above.
When providing information about you to entities outside the EEA, we will take appropriate measures to ensure that the recipient protects your personal information adequately in accordance with this Privacy Policy as required by applicable law. These measures include entering into European Commission approved standard contractual arrangements with entities based in countries outside the EEA.
You can ask us for more information about the steps we take to protect your personal information when transferring it from the EU.
Ads appearing on any of our Services may be delivered by advertising networks. Other parties may also provide analytics services via our Services. These ad networks and analytics providers may set tracking technologies (like cookies) to collect information about your use of our Services and across other websites and online services. These technologies allow these third parties to recognize your device to compile information about you or others who use your device. This information allows us and other companies to, among other things, analyze and track usage, determine the popularity of certain content, and deliver ads that may be more targeted to your interests. Please note this Privacy Policy only covers the collection of information by us and does not cover the collection of information by any third-party advertisers or analytics providers. Please assume our partners and service providers have same level of access to your information which would be the case for most websites especially to keep it up and running.
If you’d like to use third-party services, like payment gateway, etc that enable services provided by third parties, or other third-party software or services, please keep in mind that interacting with them may mean providing information about yourself to those third parties. For example, some third-party services may request or require access to your (yours, customers) data via a pixel or cookie. Please note that when we use the third-party service, your data will be handled in accordance with the third party’s privacy policy and practices. We don’t own or control these third parties, and they have their own rules about information collection, use, and sharing, which you should review before using the thirdparty services.
We use third party to process information about visitors to our websites, on behalf of us in accordance with our agreements. Please note that processing of that information isn’t covered by this Privacy Policy.
Users control the content posted on their sites, so any disputes regarding content on a user’s site should be made directly to us using our“contact us” webform.
1.1 In these Conditions:
“Contract” means the contract between the Purchaser and the Supplier for orders placed online through the website or throught text or consisting of the Purchase Order, these Conditions, and any other documents (or parts thereof) specified in the Purchase Order;
“Delivery means the date on which the Goods
Date” are to be delivered to the Purchaser, as specified in the Purchase Order or in Product Information section or specified in website for a specific product.
“Goods” means any such goods supplied to the Purchaser by the Supplier pursuant to or in connection with the Purchase Order;
“Price” means the price of the Goods as specified in the Purchase Order or Invoice or charged at time of purchase;
“Purchaser” means the buyer of products or you or people who places an order through the website or who buys product from Evergreen Innovators LTD.
“Purchase” means the document setting out the Order with Purchaser’s requirements for the Contract; where product information is normally available on the website at time of order.
“Perishable” means all goods solds in our website unless otherwise stated.
“Supplier” means the person, firm or company who is the supplier of the Goods named in the Purchase Order.
“You” means Purchaser / Buyer
“We” or “Us” means Evergreen Innovators LTD or Supplier or Seller
1.2 The headings in these Conditions are for convenience only and shall not affect its construction or interpretation.
2.1 You enter into this contract with us once you place an order using our website and make the payment.
2.2 These Conditions may only be varied with the written or verbal agreement of the Seller. The Purchaser reserves the right by reasonable notice to the Supplier to vary the Goods detailed in the Purchase Order and any alteration to the Price or delivery date arising by reason of such modification shall be agreed between the parties and evidenced in writing. This is usally done through cancellation and reordering or by updating the order information.
2.3 The Contract shall become binding and these Conditions shall be deemed to have been accepted by the Supplier and Purchaser immediately after you transfer your payment or for orders placed via online ordering system (EGI-store).
3.1 The Supplier shall not increase the Price unless it is validly accepted by the Purchaser and agreed in writing before the execution of the Purchase Order.
3.2 Unless expressly agreed otherwise between the parties in writing, the Price shall be inclusive of all applicable taxes, import duties or levies; delivery and insurance costs are exclusive.
3.3 Unless otherwise agreed in writing by the Supplier, the purchaser shall make a payment for their Purchase Order before the cut-off date and time.
3.4 If Purchaser uses bank transfer as an option, Purchaser need to use order number and name as reference and payment must be made within 2 hours of placing the order.
3.5 Purchaser agrees to pay extra
3.6 A valid invoice is one that is:
4.1 The Goods shall be delivered to the place named on, and in accordance with, the Purchase Order / Pre-Invoice / Other agreement. Delivery shall be completed when the Goods have been unloaded at the point of delivery specified in the Purchase Order or when delivered at a local pickup point within 3Km from invoice/delivery address. It is purchaser responsibilty to ensure the Purchaser or its authorised representative is available in the delivery permises. For heavy items, the delivery will be on kerbside.
4.2 If the purchaser opted for a local pickup, the purchaser must pick up on the same day when it is ready to be collected or the supplier loose their right to reject.
4.3 The time of delivery shall be of the essence for the purposes of the Contract and failure to deliver by the Delivery Date (3-11days from cut off date) shall enable the Purchaser (at its option) to release itself from any obligation to accept and pay for the Goods i.e cancel all or part of the Goods under the Purchase Order. If the purchaser wishes to cancel it, they must notify the seller using contact us webform. `This clause may not be applicable if the delay was caused due to abnormal circumstances like pandemic or storm or shipment being rejected in customs.
4.4 The Supplier’s failure to effect delivery on the Delivery Date (specified shall entitle the Purchaser to purchase substitute Goods.
4.5 Unless otherwise stated in the Purchase Order, the Supplier is responsible for obtaining and the cost of all the import licences for the Goods, and in the case of the Goods supplied from outside the UK, the Supplier shall ensure that accurate information is provided to the Purchaser.
5.1 The seller has right to issue or cancel any discounts or offers.
5.2 All disounts and offers are subject to relevant products being available.
5.3 All discoutns and offers including free delivery are limited to certain number.
5.4 To qualify for Free gift for every three orders purchased via bank transfer, the order must be deliered on different days or products must be from different batches which ever is more beneficial for customer will be choosen. There should be no claims or rejections of order be made and company may not offer it if this is only mode of accepted payment in the online system.
6.1 We own all IP / Copyrights or hold necesary license for the data or software used in ourwebsites.
6.2 You agree to share, print or copy any content in our website only for personal purposes
6.3 You agree any data you share like comment / feedback can be used by us for commercial purposes without providing any financial offering.
7.1 You have 14 days time to notify us from the time your products were delivered for any returns and 14 additional days to return your goods.
7.2 The purchaser bears administration cost, the cost of postage and packing to seller. The postage cost may differ from what we advertised in our website.
7.3 The products for it to be accepted for returns, it must be unopened in purchase condition.
7.4 Products backordered / preordered / perishable goods cannot be cancelled after order / payment is done.
7.5 Purchaser has right to inspect the product before accepting delivery of fresh produce. If product is defective, take photo / video and reject it.
7.6 If you have rejected the shipment, we will contact you via email asking you submit a clear proof, if we are convinenced after inspection of your proof and goods, we will issue an refund within 7 working days after the conclusion of our investigation.
7.7 Full refunds will be issued if we cancel the order.
7.8 Purchaser has to pay in full if the order is cancelled after “order processing” stage or ig the item was preordered / backordered.
7.9 Refunds will be issued excluding delivery costs and return postage costs for all non perishable products.
7.10 If seller fails to fullfill the order within 3-11 working days from cut-off time, the seller may offer a small compensation or refund in full for orders not fullfilled. This excludes delays caused due to lost parcel by our delivery partner or in abnormal circumstances like pandemic.
8.1 You may come across different order status or terms till your order is fullfilled and they are explained below
“Pending payment” — We recieved your order and awaiting your payment. Please make payment within 2 hours.
“On hold” — We recieved your order and awaiting your payment. If you have choosen bank transfer as payment mode you will see this status. Once you make a payment, we will acknowledge it within 24 hours after order cutoff time (Tuesday 8:00pm mostly) and the status will get updated to “Order Processing” or if there was a different reason, we will notify you within 48 hours.
“Order Processing” – We recieved your order details and payment information, assessing our stock levels or preparing your order for it to be dispatched. If you have pre-ordered or backordered a fresh produce, our team will begin harvesting / importing process and orders cannot be cancelled.
“Completed” — We have dispatched your order or Order was fulfilled and completed.
“Failed” — Payment failed or was declined (unpaid) or requires authentication
Canceled — Canceled by an seller or the purchaser. Seller refunds money if they were not able to fullfill the order. Purchaser won’t recieve refund if they cancel it after order processing stage due to the nature of the goods supplied by us.
Refunded — Refunded by an admin – no further action required.
Authentication required — Awaiting action by the purchaser to authenticate the transaction.
9.1 You agree that you are over 18 years of age.
9.2 You agree you are resident of Great Britain.
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